Privacy Policy

How we protect and handle your personal information

Last updated: 17 June 2025

Important Notice

This Privacy Policy describes how Mamanda Hub ("we," "our," or "us") collects, uses, and protects your information when you use MyTax Nigeria (mytax.com.ng) and our related services. By using our platform, you agree to the collection and use of information in accordance with this policy.

Information We Collect

1. Personal Information

We may collect the following personal information:

  • Name and contact information (email address, phone number)
  • Professional information for directory listings
  • Account credentials and authentication data
  • Profile information and preferences
  • Communication preferences

2. Usage Data

We automatically collect information about how you use our platform:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our platform
  • Search queries and calculator usage
  • Interaction with our AI chatbot
  • Quiz participation and results

3. Cookies and Tracking Technologies

We use various technologies to enhance your experience:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Google Analytics to understand user behavior
  • Microsoft Clarity: For session recording and heatmaps to improve user experience
  • Performance Cookies: To optimize website performance
  • Advertising Cookies: For relevant ad display through Google AdSense

How We Use Your Information

Platform Services

  • • Provide tax information and tools
  • • Operate our AI-powered chatbot
  • • Maintain professional directory
  • • Enable quiz functionality
  • • Process calculator requests

Communication

  • • Respond to inquiries and support requests
  • • Send important platform updates
  • • Notify about new features
  • • Share relevant tax news (with consent)

Analytics & Improvement

  • • Analyze platform usage patterns
  • • Improve user experience
  • • Optimize content and features
  • • Debug technical issues

Legal & Security

  • • Comply with legal obligations
  • • Protect against fraud and abuse
  • • Enforce our terms of service
  • • Maintain platform security

Technology Stack & Data Processing

Key Technologies We Use

Next.js 15 Framework

Modern React framework for optimal performance and security

OpenAI GPT

AI-powered chatbot for tax assistance with enhanced privacy controls

Sanity CMS

Headless content management for secure blog and content delivery

Data Processing Locations

Your data may be processed in various locations to ensure optimal service delivery:

  • Primary Servers: Vercel's global edge network for fast content delivery
  • Database: Secure cloud infrastructure with encryption at rest and in transit
  • AI Processing: OpenAI's secure servers for chatbot functionality
  • Analytics: Google Analytics and Microsoft Clarity for usage insights
  • Content Delivery: Sanity's global CDN for blog content

Data Sharing and Third Parties

We Do NOT Sell Your Data

We never sell, rent, or trade your personal information to third parties for marketing purposes.

We may share information with:

  • Service Providers: Trusted partners who help us operate our platform (hosting, analytics, customer support)
  • Legal Requirements: When required by law, court order, or to protect our rights and safety
  • Business Transfers: In case of merger, acquisition, or sale of business assets
  • Consent: Any other sharing with your explicit consent

Data Security

We implement industry-standard security measures to protect your information:

Technical Safeguards

  • • SSL/TLS encryption for data transmission
  • • Encrypted data storage
  • • Regular security audits and updates
  • • Secure authentication systems
  • • Protected API endpoints

Operational Safeguards

  • • Limited access to personal data
  • • Employee training on data protection
  • • Regular backup and recovery procedures
  • • Incident response protocols
  • • Vendor security assessments

Your Rights

You have the following rights regarding your personal information:

🔍 Access & Portability

Request a copy of your personal data and transfer it to another service

✏️ Correction

Update or correct inaccurate personal information

🗑️ Deletion

Request deletion of your personal data (subject to legal requirements)

⛔ Restriction

Limit how we process your personal information

📧 Opt-out

Unsubscribe from marketing communications

🍪 Cookie Management

Control cookie preferences through your browser settings

To exercise these rights, please contact us at info@mamandahub.com. We will respond within 30 days.

Data Retention

We retain your information for as long as necessary to:

  • Provide our services effectively
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our platform and services

Retention Periods:

  • • Account data: Until account deletion or 3 years of inactivity
  • • Usage analytics: 26 months (Google Analytics default)
  • • Support communications: 2 years from last contact
  • • Legal compliance data: As required by applicable law

Children's Privacy

MyTax Nigeria is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:

  • We will update the "Last updated" date at the top of this policy
  • We will notify users of material changes via email or prominent website notice
  • We will provide at least 30 days notice for significant changes
  • Continued use of our platform constitutes acceptance of updated terms

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email

info@mamandahub.com

Mailing Address

Mamanda Hub
7 Sherview Grove NW
Calgary, AB T3R 0Y4
Canada

For urgent privacy-related matters, please include "Privacy Policy" in your email subject line for faster processing.